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AI voice agent for construction operations
A build-or-license brief for a voice agent that follows up with site and vendor contacts on dispatch, progress, orders, billing, attendance and collections.
The question
Operations follow-ups in construction are manual phone calls. Which can an AI voice agent take over, and should it be built or licensed?
What we delivered
Six use cases, a per-call cost model, a three-phase gated rollout and a comparison with the ERP vendor's own assistant.
